Aug 18, 2007

Starting a Ltd Co in Vietnam: How to.

It all began with some wishy-washy ideas about 46.55 full moons ago. Wistfully gazing at one such beaming orb, watching the hair grow on the back of my hand, the possibilities were bouncing off the walls of my cranium. But how to turn ideas into a reality? Well, thankfully the only restriction known to any small business start up, that of cost, is not really an issue here in Vietnam (for westerners lucky enough to come here and earn well above the GDP and therefore enjoy a very low cost of living). Although of course, the business isn't mine. It's my wife's. She is the Managing Director. I am just Sales and Marketing.

Unsurprisingly, paperwork is a big part of the process of getting licensed in Nam. My wife may have prepared all the documents for the marriage certificate, but the business stuff was a step too far. We had a company arrange everything for us. First, you must apply online with the Investment Project Department. Once they reply with an approval of the name and nature of business, then you have the privilege of waiting for a really long time in a unbearably crowded, unorganised and unairconditioned office on Le Thanh Ton. If you're lucky, as my wife was, you'll be asked to come back the next day after an entire afternoons jostling for attention. Apparently, they change the staff every few months at the office to avoid business agents (those helping people to start up) becoming too 'friendly' with the government staff. Our agents 'man' was no longer working there, hence the long wait. When you finally emerge from the bowels of the building, looking like a businessman who just survived a plane crash and subsequent mauling from a leopard before emerging from the jungle, at least clasped in one hand is the legal document that made it all worth it, a business license.

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The friendly, pleasant, and customer orientated staff at this delightful office have another network going as well. When they get hold of new business details, they phone up their mates at various newspapers. As by law, a new company must announce itself by way of one of four or five government newspapers, there is some competition as to which rag gets the juicy details. Cue unsolicited phone calls from journos to home and mobile at whatever time of day they feel like, and so the country ticks on.

Now, it's a jolly saunter down to the local police station, whistling 'Always Look On The Bright Side of Life' as you go, double skipping past cheery mechanics as they wave their oily hands in a toothless greeting, nodding approval at screeching schoolchildren, and finally laughing off the twisted ankle from the pothole in the road (better take the motorbike next time). Mr policeman will make a stamp for you. This is very important. You need it to stamp things, so now you can make paperwork too!

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After this, get yourself over to the exhilarating tax department and get issued (as if you don't want to) with a tax code. Now dealings are handed over to your local tax center. From here, paperwork is needed to apply and pay tax for the first year, and also the first quarter, totaling 1,800,000 VND. Then, the jovial tax lady pays a visit to your office, just to make sure you're not fibbing, and you really have a company. Best to hide the choccies before she comes over, she likes them she does! Finally you can buy the mythical (but actually real) book of red invoices, the VAT book.

Now, that's all the boring stuff.

Our company is yet to start operating, but is oh so nearly ready.

First, you need an idea. I know! Tourism...let's jump on that gravy train. I know about traveling. I know about backpackers. I know about Vietnam. Makes sense doesn't it? Tourists need something a little different from what's on offer. So first, come up with some ideas and a name. We toyed for a while. I liked 'Kims Tours', but it was already taken (for the slow ones, that was a JOKE). Eventually we went with 'Connections' (Kết Nối). Next, ask a nifty friend to design a logo. I wanted some hands shaking with the Viet Nam flag incorporated into the design. My designer just kind of snorted in an effort to control himself, which was better than laughing in my face, but he used his talent to work with my idea and draw me up our logo.


Next, you need some publicity shots (luckily, the designer is a photographer as well.....)

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An office helps, why not use your house. If you buy a fax machine, you officially have an office (I think it's in the dictionary).

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Then, you need some business cards. Sounds easy doesn't it?

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Then, get a website done. Here's where you can find out what the hell a company does, that is, if they just seems to waffle on in some unofficial blog without ever really saying what they do. http://www.connectionsvietnam.com/ (you are the first to see it and it isn't even out of testing you lucky sods! - so excuse some minor errors for the time being, most of it is done now).

Lastly, get a cheapo sign printed and blu-tac it to the door. Now you are definitely a certified company ready for customers. All you have to do now is find some. Hello? Hellooooooo......?

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17 comments:

Anonymous said...

Congrats. Nice site design.

On your booking form, rather than having "I'm not alone, I'm with X people", it might be more intuitive to have "I'm not alone, there are X of us". People are used to specifying the total number of people when they book tickets.

Anonymous said...

Learn not Lear
http://www.connectionsvietnam.com/info/info.php?inf=2&get=prices

Anonymous said...

Dine $20
Cook $25
Cook & Dine $25 <-- I think I have to eat what I've cooked

Also, It would be nice if you post the price in VND (and an estimate of the USD amount)

Jon Hoff said...

Thanks for the early feedback guys.
I must stress that the prices are not finalized.

Good point about Cook & Dine, but it could be done over two days...

Henry said...

Hi John - I recently relocated to HCMC from the US and am working for a guy here in a non-competing, import/export business. We are currently looking to hire a graphic designer and web desiginer. We've interviewed several companies but are having trouble finding anyone who can do the quality of work we would like. Would you mind letting us know who did your business card and website, as I think they both look good. My email username is henrywebb and I am at gmail.com I would really appreciate it. Also, I am keeping a personal blog up at www.orangwutang.com chronicling my experiences in HCMC if you're interested - mostly just funny stuff about the experience of living in Vietnam. Thanks and good luck with your business!

Henry

Anonymous said...

All young Vietnamese people are passionate about their country, and all Saigonese [are passionate] about their city.

Anonymous said...

oops... disregard that

Anonymous said...

Very interesting to see how you go about setting up a business in Vietnam. All the very best with it. wish I was still there... coulda been a food guide ;) Bon chance.

Anonymous said...

Your website is beautiful -- modernist and easy to navigate -- one of the best designs I have seen.
Best of luck to you with the business -- I think you are off to a great start because the website is very clear about what you intend and offer. I hope your next posting abou the business will be how you are handling (or maybe not handling) the VN labor laws -- you say they are volunteers on your website.
-- Mel

simon kutcher said...

Quite an original idea. Have been a long time lurker on your blog and check in from time to time to see what the latest news is. I'll be watching with interest. Best of luck

Seth said...

Exciting stuff! By the way, I'll be in your neck of the woods in the next couple months (back in the states for a summertime visit now). I'll be settling down in Phnom Penh, just a hop skip and a jump away. Anyway, good luck with the business. The website looks good.

Dr. Vietomatic said...

Thanks for putting together a very interesting blog about life in Vietnam. Will be checking often for updates! :)

Anonymous said...

you should list the prices in VND too... it would also seem a bit more legitamate

gmralston said...

Best of luck for your new business. The website is clean and easy to navigate. All that red tape puts me off doing anything here but now you've done all that everything will go well.

Anonymous said...

can't get to your website, is it dead link already? your company is still in business?

Jon Hoff said...

Definitely still in business...

Our website is down at the moment, having some transfer issues...will be up again soon.

Unknown said...

Hi Jon. The reason I am writing you today with such URGENCY is because our company, a 30 year old, multi-billion dollar company,is expanding into Vietnam next month (November)and we are URGENTLY LOOKING FOR 5 KEY LEADERS to help with the expansion of this market and be in a ground floor opportunity with a multi-billion dollar company.
Our business mentor, Doran, had an opportunity just like this 16 years ago with Japan. He decided to work in the Japan market even though he did not speak the languageand was half Japanese. Because of the incredible opportunity fueled by his desire to be a leader in that country- he has earned a total of $20 milion dollars plus even though he has not worked inJapan for the last 10 years he has still been earning $1 million dollars a year in residual income every year for the last 10 years.
If you are reading this and you are saying to yourself: i want a piece of that market or someone else reading this would, then reply and we will tell you what your next step would be. THIS IS GOING TO BE BIG!